Frequently Asked Questions (FAQ)
1. What materials are used in Miss Yu Boutique jewelry?
At Missyu Boutique, we use high-quality materials, including:
- Freshwater Pearls: Hand-selected for their natural luster and beauty.
- 18K Gold Vermeil & Sterling Silver: Luxurious and durable metals.
- Gemstones: Zircon, opal, tiger’s eye, and more, chosen for their unique brilliance.
2. What is 18K Gold Vermeil?
18K Gold Vermeil is a premium jewelry material where a thick layer of 18K gold is plated over sterling silver. It offers the elegance of gold with added durability, making it perfect for everyday wear.
3. Are the pearls in your jewelry natural?
Yes, all our pearls are 100% natural freshwater pearls, carefully sourced to ensure the highest quality.
4. How do I care for my jewelry?
To maintain the beauty of your jewelry:
- Avoid exposure to harsh chemicals, perfumes, or prolonged moisture.
- Wipe gently with a soft cloth after each use.
- Store in a dry, airtight container to prevent tarnishing.
5. Do you offer custom or personalized jewelry?
Currently, we offer curated collections. While we don’t provide custom jewelry, our designs are versatile and timeless, making them perfect for any style or occasion.
6. What is your return policy?
We accept returns within 15 days of purchase for unworn items in their original packaging. For more details, please visit our Return Policy.
7. Do you ship internationally?
Yes, we offer international shipping! Shipping rates and delivery times vary depending on your location. Visit our Shipping Information for more details.
8. How long does shipping take?
Shipping time depends on the method you select:
- Standard Shipping: Typically takes 10-15 business days.
- Expedited Options: Delivery times vary, and details will be provided at checkout. You will receive a tracking number once your order is shipped.
9. Can I track my order?
Yes! After your order is shipped, you will receive a tracking number via email. Use this to monitor your package’s journey to your doorstep.
10. How can I contact Missyu Boutique for further assistance?
You can reach us via:
- Email: service@missyuboutique.com
- Contact Form: Visit our Contact Us page. Our team is happy to assist you with any questions or concerns!
11. Are your products sustainable?
We are committed to ethical sourcing and environmentally friendly practices. Our materials are carefully chosen to align with our sustainability values.
12. Do you offer gift wrapping?
Yes, we offer elegant gift wrapping options for free. This makes our jewelry even more special for gifting on any occasion.
If you have any additional questions, don’t hesitate to reach out to us. Thank you for choosing Missyu Boutique!